Reviews

***** Peckens TV Repair is rated 4.8 out of 5 stars, based on 23 reviews!

  • *****

    This is the place to go! Professional, knowledgeable and friendly. Able to source the part needed to repair an old dvd-vhs recorder. Fair prices, excellent service.

  • *****

    A Sears 50 year old Super 8mm projector needed repair that even a Sears service center refused to do. Peckens TV did the job no one else was even willing to try. The job was done professionally and delivered when promised. Good Job!

    Jake

    Schaumburg IL

  • *****

    Excellent customer service. Friendly employees. Had my TV serviced here. They called to assist me to get the warranty services I need. Quick repair and even helped me get it to my car. Office is now located at 620 E Irving Park Rd Roselle, IL. My tv works perfectly. Will do business again. 5 star service. If you need electronic repairs start here. You will be glad you did.

  • *****

    I had a 3 year old Samsung 60 inch TV that had a black screen. I took it in to Peckens TV and they repaired within a few days at a very reasonable price. The owner was pleasant and had a good sense of humor. I highly recommend them.

  • *****

    I had led sharpTV ,I called Best buy they were not able to fix and said need panel it will cost more then TV some one recommend me peckens tv in Roselle i paid estimate fee. they give me hope but pecken tv fixed the shorted diode in flat panel for very reasonable first i did not belive they would be able to, but i am very happy they did , i would highly recommend of there expertise they will always have my business

  • *****

    I had a great experience at Peckens. I just had my home theater system receiver repaired. It's an Onkyo 7.1 THX receiver. From the time I dropped it off to the time I picked it up was 5 days. They also accepted credit cards, so I'm not sure why there are reviews saying they don't. They were friendly, explained the process, and fixed my issue. I paid a $30 deposit for troubleshooting and that $30 would be deducted from my final repair bill if I chose to have it repaired, which I did and it was deducted from my final bill. I was having sound and picture issues that at first went away after a minute, then a few mintues, then 5, 10, 30, etc before it just stopped working. Looking online, it turns out to be very common with Onkyo receivers. They replaced quite a few capacitors and it now works. They were also very reasonable with their pricing. My brother also had his TV repaired a week earlier with Peckens (Samsung plasma that had no picture and sound), and that was also done within 10 days and very reasonable in price. Neither one of us saw the reviews before hand so I'm surprised to see them all negative, but I'm glad we didn't and came in. Hopefully the few bad reviews are just isolated instances, you figure they have way more than just 5 customers. Their shop is pretty cool too, tons of stuff inside. I would recommend giving them a chance based on mine and my brother's experience.

  • *****

    Had a plasma TV which developed a problem with pink pixels appearing on the screen after it had been on for a bit. These folks were able to identify the board that was at fault and got a replacement. Took a little over a week to get fixed.

  • *****

    My 55 in. Sony wall mounted TV just quit working (5 yrs. old). I wasn't sure how or where to get it fixed? I called a few Big Box stores for repair, long repair time. My son knew of Peckens TV Repair in Roselle. I called, brought my TV to the store, next day est. on repairs. They ordered a new circuit board and installed within a week. It's working Great! Ron H.

  • *****

    Called about noon, they were at my house at 1:45 and TV repaired by 2:15. Can't ask for much more than that.

  • *****

    Remembering their stellar service from the past, we brought in our flat screen LED TV that went out after a lightning strike. We were very pleased to know that they still possessed the qualities that have continued to make them the success that they are. HONEST - REASONABLY PRICED - FAST SERVICE - KNOWLEDGEABLE I have a Sony home theater system that needs to be repaired...guess where I'm taking it!

  • *****

    Remembering their stellar service from the past, we brought in our flat screen LED TV that went out after a lightning strike. We were very pleased to know that they still possessed the qualities that have continued to make them the success that they are:

    HONEST & REASONABLY PRICED - They could have charged us for a complete main module and rightly so. Instead they painstakingly replaced just the defective chip and only charged us for that. That's what one does when they place customer loyalty above excess profits.

    FAST SERVICE & KNOWLEDGEABLE - Being a Microsoft Certified Technician, I know quite a bit about troubleshooting...and so do these guys. After having our TV for just a couple hours they were able to perform a temporary workaround which allowed us to watch TV that afternoon while we waited for the replacement part to arrive. When the part did arrive we brought the TV back around lunch time. It was ready for pickup in less than 2 hours and the picture never looked better.

    I have a Sony home theater system that needs to be repaired...guess where I'm taking it!

  • *****

    I took my Sharp 65" LED tv to Pecken Tv Shop for repair. Tv had no picture, HDMI input was not working, was lying dead in the basement for more than a year. Sharp told us that it was out of warranty and they can't help. Sharp suggested that we buy a hdmi port board $130.00 and we did. Still not working. I spoke to the Owner of Peckens TV. Man, believe me he fixed it. Fast service. Very reasonable price. Very dependable service. No dancing no gommic. Great job. I strongly recommend Pecken TV repair shop to all in general and to seniors like me in particular.
    Shaque
    Schaumburg , IL

  • *****

    I brought in a small Panasonic combination radio and sound machine. It was important to have it repaired since it is no longer manufactured. I found the owner, Syd to be knowledgeable and helpful. He ordered a part and it worked like new. He knew exactly how to repair it. I would definately use him in the future. He is honest and reasonable.

  • *****

    An old multi system JVC VCR fixed the next day. Another shop on Divan Ave asked for $45 upfront and if repairable will take 3 weeks!
    Those guys at Peckens TV & Video Repair are top class.
    Thank you,
    Alex

  • *****

    An old multi system JVC VCR fixed the next day. Another shop on Divan Ave asked for $45 upfront and if repairable will take 3 weeks!
    Those guys at Peckens TV & Video Repair are top class.
    Thank you,
    Alex

  • *****

    The folks at Peckens were great! Very knowledgeable and courteous. Repaired our 2008 Samsung to like new and for a reasonable price within a week's time. Highly recommend them for TV repair. All employees and technicians were kind, but Jackie's the bomb! Thanks for everything!

  • *****

    Very knowledgeable. I had several items to repair in last 12 years. last one old phonograph technician fixed mechanism that no longer available &price reasonable recommend highly recommend. Aj

  • *****

    Good and fast service. Came to house for pickup and was very courteous.

  • *****

    A welcome find for video and electronic service!
    These people are not only knowlegable and skilled, the
    price for service is amazingly reasonable. They repaired
    the tray mechanism on a Panasonic DVD recorder for less
    than $120. Panasonic wanted a flat fee of $275 and I would
    have to send it to Texas. After I found that the repair was
    satisfactory, I asked if they could convert an old VCR to
    work as a programmable tuner without having to use a
    cassette. They were willing to try and I was very happy with
    the result. A big box store would have just said ""It can't be
    done!"" Highly recommended!

  • *****

    Peckens' is a household repair shop in Roselle.The clip that holds the water canister on my Rainbow vacuum cleaner broke.Peckens' had an old Rainbow on hand that they were able to use to repair the clip.That was lucky!They also adjusted the clip on the other side.The service I received was fast and …

  • *****

    These people are not only knowlegable and skilled, the\t\nprice for service is amazingly reasonable. They repaired\t\nthe tray mechanism on a Panasonic DVD recorder for less \t\nthan $120. Panasonic wanted a flat fee of $275 and I would\t\nhave to send it to Texas. After I found that the repair was \t\nsatisfactory, I asked if they could convert an old VCR to\t\nwork as a programmable tuner without having to use a\t\ncassette. They were willing to try and I was very happy with\t\nthe result. A big box store would have just said "It can't be\t\ndone!" Highly recommended!
    These people are not only knowlegable and skilled, the\t\nprice for service is amazingly reasonable. They repaired\t\nthe tray mechanism on a Panasonic DVD recorder for less \t\nthan $120. Panasonic wanted a flat fee of $275 and I would\t\nhave to send it to Texas. After I found that the repair was \t\nsatisfactory, I asked if they could convert an old VCR to\t\nwork as a programmable tuner without having to use a\t\ncassette. They were willing to try and I was very happy with\t\nthe result. A big box store would have just said "It can't be\t\ndone!" Highly recommended!

  • *****

    Peckens' is a household repair shop in Roselle.  The clip that holds the water canister on my Rainbow vacuum cleaner broke.  Peckens' had an old Rainbow on hand that they were able to use to repair the clip.  That was lucky!  They also adjusted the clip on the other side.

    The service I received was fast and affordable.  Thank you Peckens'!  Now back to vacuuming........  :)

    It's nice to have a local shop that can fix almost anything!

  • *****

    Just had these people out to repair a 1966 Magnavox Stereo Console. Not very many repair places service them but these people did. They called and confirmed appt., they came out on time, and they fixed our problem. They were in and out in probably 40 minutes. They get my vote.

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